AI Chatbot Development Company in Pune
Answer customer questions instantly, capture leads around the clock and cut support workload. We build generative AI chatbots for websites, WhatsApp and internal teams — trained on your own business knowledge.
58+ projects delivered · 45+ happy clients · 4.9/5 client rating · Startup India recognised
Generative AI Chatbots That Actually Know Your Business
Modern AI chatbots go far beyond scripted decision trees. Using large language models such as OpenAI GPT and Google Gemini combined with retrieval-augmented generation (RAG), a chatbot can understand natural questions and answer accurately from your own product catalogues, policies, FAQs and documents.
Codiastic Soft is an AI chatbot development company in Pune that designs, builds and deploys these assistants for customer support, lead generation, appointment booking, order tracking and internal knowledge search. We connect your chatbot to your website, WhatsApp Business API, CRM and databases so it can take real actions — not just chat.
Every chatbot we deliver includes guardrails to keep answers on-topic and accurate, human handover when needed, multilingual support for English, Hindi and Marathi, conversation analytics, and secure data handling so your business information stays protected.
What We Offer
AI Chatbot Solutions We Build
Website AI Chatbots
24/7 assistants that answer questions, recommend products and capture qualified leads.
WhatsApp AI Chatbots
Automated replies, catalogues, order updates and payments on WhatsApp Business API.
Customer Support Bots
Resolve common tickets instantly and hand complex issues to your team with full context.
RAG Knowledge Assistants
Internal assistants that search your SOPs, manuals and documents and cite their sources.
Voice & Multilingual Bots
Conversational assistants in English, Hindi, Marathi and other Indian languages.
AI Agents & Workflow Automation
Agents that book appointments, update CRMs, create tickets and trigger workflows.
Why Codiastic Soft
Why Businesses Choose Our AI Chatbots
Trained on Your Data
Answers grounded in your own documents and systems, not generic internet content.
Accurate & Controlled
Guardrails, fallback rules and human handover to keep conversations on-brand.
Integrated, Not Isolated
Connected to your website, WhatsApp, CRM, ERP and helpdesk.
Measurable ROI
Dashboards showing resolved queries, leads captured and time saved.
Cost & Timeline
AI Chatbot Development Cost in Pune
| Project type | Typical budget | Timeline |
|---|---|---|
| Website FAQ / lead-capture AI chatbot | ₹50,000 – ₹1,50,000 | 2–4 weeks |
| WhatsApp or support bot with integrations | ₹1,50,000 – ₹4,00,000 | 4–8 weeks |
| RAG assistant / AI agent platform | ₹4,00,000+ | 2–4 months |
LLM API usage (OpenAI, Gemini) is billed separately by the provider based on volume; we design for cost efficiency from day one.
How We Work
Our Development Process
- 1
Free Discovery Call
We understand your goals, users, budget and timeline, then recommend the right approach and technology.
- 2
Proposal & Fixed Scope
You receive a clear scope, milestone plan, timeline and cost estimate before any work begins.
- 3
UI/UX Design
Wireframes and clickable prototypes so you can see and approve the product before development.
- 4
Agile Development
Two-week sprints with weekly demos, a shared project board and direct access to your developers.
- 5
Testing & Launch
Functional, performance and security testing, then deployment to production or the app stores.
- 6
Support & Growth
Post-launch monitoring, bug fixes, updates and new features through flexible support plans.
Technology
Technologies We Use
- OpenAI GPT
- Google Gemini
- LangChain
- LlamaIndex
- Pinecone
- pgvector
- WhatsApp Business API
- Python
- Node.js
- FastAPI
FAQ
Frequently Asked Questions
What is the difference between a normal chatbot and an AI chatbot?
Traditional chatbots follow fixed scripts and fail when a question is phrased differently. AI chatbots use large language models to understand natural language and, with RAG, answer from your own business data — so they handle far more questions accurately.
Can the chatbot be trained on our own documents and website?
Yes. We index your website content, PDFs, FAQs, product data and policies into a secure knowledge base so the chatbot answers from your information and can cite its sources.
Can you build a WhatsApp AI chatbot?
Yes. We integrate with the official WhatsApp Business API to automate replies, share catalogues, collect orders and payments, send updates and hand conversations to your team when needed.
Will the AI chatbot give wrong answers?
We minimise this with retrieval-augmented generation, strict prompts, topic guardrails, confidence thresholds and human handover, and we test the bot against your real customer questions before launch.
Is our data safe with an AI chatbot?
Yes. We use secure hosting, encryption, role-based access and API settings that prevent your data from being used to train public models, and we can deploy with private or self-hosted models when required.